Privacy Policy

Effective Date: April 30, 2025

Drop Health, LLC (“Drop Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website (www.drophealth.us), complete forms, or interact with our services.

1. What We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, date of birth
• Health Information: Medical history, insurance data, medication lists, provider information
• Communication Data: Emails, SMS, or phone call summaries
• Technical Data: IP address, browser type, pages viewed (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Deliver and improve our advocacy and navigation services
• Coordinate care with your healthcare team (with your consent)
• Respond to your questions or support needs
• Meet legal, regulatory, or compliance obligations

3. How We Share Information

We do not sell your personal information. We only share it when necessary:

• With your healthcare providers or insurers, with your consent
• With our internal staff and subcontractors providing services to you
• As required by law, court order, or government request

4. How We Protect Your Information

We use secure data storage, encryption, and access controls to protect your data. While we take reasonable precautions, no system can guarantee complete security.

5. Your Choices

You may:

• Request access to or correction of your personal data
• Withdraw consent for data sharing (may limit services)
• Opt out of marketing emails at any time

6. Children’s Privacy

Our services are intended for users 18 and older. We do not knowingly collect data from children under 13 without parental consent.

7. Changes to This Policy

We may update this policy. The “Effective Date” will be updated to reflect any changes. Continued use of our Services after changes means you accept the new policy.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:

privacy@drophealth.us